Dispatcher Officer

Job brief

We are looking for a reliable Dispatcher to act as a communication point for emergency and non-emergency calls. You will receive requests, transmit messages and track vehicles.

The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergency situations. You must be able to multi-task as well as take the appropriate action with little supervision.

The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information.

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Responsibilities

• Receive emergency and non-emergency calls and record significant information
• Address problems and requests by transmitting information or providing solutions
• Receive and dispatch orders for products or deliveries
• Prioritize calls according to urgency and importance
• Use radio, phone or computer to send crews, vehicles or other field units to appropriate locations
• Monitor the route and status of field units to coordinate and prioritize their schedule
• Provide field units with information about orders, traffic, obstacles and requirements
• Enter data in computer system and maintain logs and records of calls, activities and other information

Requirements

• Proven experience as dispatcher or relevant position
• Tech-savvy with knowledge of relevant methods (CAD)
• Fast typing with experience in data entry
• Knowledge of procedures and guideline for emergency situations
• Proficient in English (oral and written)
• Outstanding organizational and multitasking abilities
• Active listener with excellent communication skills
• Sound judgement and critical thinking
• High school diploma

Qualified and Interested Candidate should forward their current CV/Resume to:

The HR on cv.africashconcept@outlook.com

Call Center Manager

Job brief

We are looking for a skilled Call center manager to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness. You will also ensure that technology is utilized to a maximum and that staff are well-organized and productive.

An excellent call center manager must be an organized, reliable and results-driven professional. They must have a practical mind to solve problems on the spot partnered with an ability to see the “big picture” and make improvements. As a call center manager, you must also have excellent customer service and communication skills.

The goal is to do everything possible to attain goals and achieve great results for our company.

Responsibilities

Develop objectives for the call center’s day-to-day activities
Conduct effective resource planning to maximize the productivity of resources (people, technology etc.)
Collect and analyze call-center statistics (sales rates, costs, customer service metrics etc.)
Assume responsibility of budgeting and tracking expenses
Hire, coach and provide training to personnel to maintain high customer service standards
Monitor and improve ordering, telephone handling and other procedures
Evaluate performance with key metrics (accuracy, call-waiting time etc.)
Prepare reports for different departments or upper management
Requirements

Proven experience as call center manager or similar position
Experience in customer service is required
Knowledge of performance evaluation and customer service metrics
Solid understanding of reporting and budgeting procedures
Experience in basic financial analysis (cost-effectiveness, cost-benefit etc.)
Proficient in MS Office and call center equipment/software programs
Outstanding communication and interpersonal skills
Excellent organizational and leadership skills with a problem-solving ability
Positive and patient
High school diploma or equivalent; Higher degree in a relevant discipline will be appreciated
Certified Call Center Manager (e.g. CCCM) or equivalent qualification is a plusJob brief

We are looking for a skilled Call center manager to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness. You will also ensure that technology is utilized to a maximum and that staff are well-organized and productive.

An excellent call center manager must be an organized, reliable and results-driven professional. They must have a practical mind to solve problems on the spot partnered with an ability to see the “big picture” and make improvements. As a call center manager, you must also have excellent customer service and communication skills.

The goal is to do everything possible to attain goals and achieve great results for our company.

Responsibilities

Develop objectivJob brief

We are looking for a skilled Call center manager to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness. You will also ensure that technology is utilized to a maximum and that staff are well-organized and productive.

An excellent call center manager must be an organized, reliable and results-driven professional. They must have a practical mind to solve problems on the spot partnered with an ability to see the “big picture” and make improvements. As a call center manager, you must also have excellent customer service and communication skills.

The goal is to do everything possible to attain goals and achieve great results for our company.

Responsibilities

Develop objectives for the call center’s day-to-day activities
Conduct effective resource planning to maximize the productivity of resources (people, technology etc.)
Collect and analyze call-center statistics (sales rates, costs, customer service metrics etc.)
Assume responsibility of budgeting and tracking expenses
Hire, coach and provide training to personnel to maintain high customer service standards
Monitor and improve ordering, telephone handling and other procedures
Evaluate performance with key metrics (accuracy, call-waiting time etc.)
Prepare reports for different departments or upper management
Requirements

Proven experience as call center manager or similar position
Experience in customer service is required
Knowledge of performance evaluation and customer service metrics
Solid understanding of reporting and budgeting procedures
Experience in basic financial analysis (cost-effectiveness, cost-benefit etc.)
Proficient in MS Office and call center equipment/software programs
Outstanding communication and interpersonal skills
Excellent organizational and leadership skills with a problem-solving ability
Positive and patient
High school diploma or equivalent; Higher degree in a relevant discipline will be appreciated
Certified Call Center Manager (e.g. CCCM) or equivalent qualification is a plusJob brief

We are looking for a skilled Call center manager to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness. You will also ensure that technology is utilized to a maximum and that staff are well-organized and productive.

An excellent call center manager must be an organized, reliable and results-driven professional. They must have a practical mind to solve problems on the spot partnered with an ability to see the “big picture” and make improvements. As a call center manager, you must also have excellent customer service and communication skills.

The goal is to do everything possible to attain goals and achieve great results for our company.

Responsibilities

Develop objectives for the call center’s day-to-day activities
Conduct effective resource planning to maximize the productivity of resources (people, technology etc.)
Collect and analyze call-center statistics (sales rates, costs, customer service metrics etc.)
Assume responsibility of budgeting and tracking expenses
Hire, coach and provide training to personnel to maintain high customer service standards
Monitor and improve ordering, telephone handling and other procedures
Evaluate performance with key metrics (accuracy, call-waiting time etc.)
Prepare reports for different departments or upper management
Requirements

Proven experience as call center manager or similar position
Experience in customer service is required
Knowledge of performance evaluation and customer service metrics
Solid understanding of reporting and budgeting procedures
Experience in basic financial analysis (cost-effectiveness, cost-benefit etc.)
Proficient in MS Office and call center equipment/software programs
Outstanding communication and interpersonal skills
Excellent organizational and leadership skills with a problem-solving ability
Positive and patient
High school diploma or equivalent; Higher degree in a relevant discipline will be appreciated
Certified Call Center Manager (e.g. CCCM) or equivalent qualification is a pluses for the call center’s day-to-day activities
Conduct effective resource planning to maximize the productivity of resources (people, technology etc.)
Collect and analyze call-center statistics (sales rates, costs, customer service metrics etc.)
Assume responsibility of budgeting and tracking expenses
Hire, coach and provide training to personnel to maintain high customer service standards
Monitor and improve ordering, telephone handling and other procedures
Evaluate performance with key metrics (accuracy, call-waiting time etc.)
Prepare reports for different departments or upper management
Requirements

Proven experience as call center manager or similar position
Experience in customer service is required
Knowledge of performance evaluation and customer service metrics
Solid understanding of reporting and budgeting procedures
Experience in basic financial analysis (cost-effectiveness, cost-benefit etc.)
Proficient in MS Office and call center equipment/software programs
Outstanding communication and interpersonal skills
Excellent organizational and leadership skills with a problem-solving ability
Positive and patient
High school diploma or equivalent; Higher degree in a relevant discipline will be appreciated
Certified Call Center Manager (e.g. CCCM) or equivalent qualification is a plus

How to Apply:

Qualified and Interested Candidate should forward their current CV/Resume to:

The HR on cv.africashconcept@outlook.com

Help Desk Manager

Job brief

We are looking for a qualified Help desk manager to join our team. You will be responsible for leading our technical support team to provide excellent customer service and resolve all technical issues.

As a Help desk manager, you should have a solid technical background combined with customer service experience. A problem-solving attitude with an ability to motivate your team to achieve specific goals are essential skills to perform well in this position.

Ultimately, you should be able to ensure high quality technical support and increase client satisfaction.

Responsibilities

• Manage the help desk team and evaluate performance
• Ensure customer service is timely and accurate on a daily basis
• Recruit, train and support help desk representatives and technicians
• Set specific customer service standards
• Contribute to improving customer support by actively responding to queries and handling complaints
• Establish best practices through the entire technical support process
• Follow up with customers to identify areas of improvement
• Develop daily, weekly and monthly reports on help desk team’s productivity
• Provide customer feedback to the appropriate internal teams, like product developers

Requirements

• Proven work experience as a Help desk manager
• Hands on experience with help desk and remote control software
• Solid technical background with an ability to give instructions to a non-technical audience
• Customer-service oriented with a problem-solving attitude
• Excellent written and verbal communications skills
• Team management skills
• BSc degree in Computer Science, Information Technology or relevant field

How to Apply:

Qualified and Interested Candidate should forward their current CV/Resume to:

The HR on cv.africashconcept@outlook.com

Director of Finance

Job brief

We are looking for an experienced Director of Finance (Finance Director) to oversee all financial aspects of business and drive the company’s financial strategy and planning. You will be responsible for assessing the financial performance of the company as well as possible risks and investments.

A director of finance is a reliable professional with broad knowledge to all accounting, financial and business principles. They are strategic thinkers and effective leaders who can make the most profitable decisions.

The goal is to guide the company towards profitability and long-term success.

Responsibilities

• Drive the financial planning of the company by analyzing its performance and risks
• Retain constant awareness of the company’s financial position and act to prevent problems
• Set up and oversee the company’s finance IT system
• Set targets for and supervise all accounting and finance personnel (management accountants, internal auditors etc.)
• Oversee all audit and internal control operations
• Develop the corporate fundraising strategy and manage relationships with partners and investors
• Prepare timely and detailed reports on financial performance on a quarterly and annual basis
• Conduct analysis to make forecasts and report to upper executives
• Ensure adherence to financial laws and guidelines

Requirements

• Proven experience as director of finance or similar role
• In-depth knowledge of corporate finance and accounting principles, laws and best practices
• Solid knowledge of financial analysis and forecasting
• Proficient in the use of MS Office and financial management software (e.g. SAP)
• An analytical mind with a strategic ability
• Excellent organizational and leadership skills
• Outstanding communication and interpersonal abilities
• BSc/BA in accounting, finance or relevant field; MSc/MA is a plus
• CPA or other relevant qualification is a plus

How to Apply:

Qualified and Interested Candidate should forward their current CV/Resume to:

The HR on cv.africashconcept@outlook.com

Treasurer

Job brief

We are looking for a reliable Treasurer to manage organization’s financial aspects from cash management to corporate finance. Senior management will also depend on you to report and analyze relevant information.

We expect candidates who are experienced in financial management and swear by regulations. You should also be well-informed of financial planning processes and have a strong ability to report and explain issues to management. If you get excited when it comes to risk management and investments, we’d like to meet you.

The goal will be to protect the company’s finances to guarantee the long term success of business.

Responsibilities

• Perform risk management (liquidity, interest rates, ventures etc.)
• Assume responsibility for cash management procedures
• Manage the company’s investment activity and make decisions
• Assist in the development of financing strategies
• Maintain relations with banks and rating agencies
• Provide advice in matters of corporate finance
• Prepare budgets and monitor expenditures
• Implement relevant legislation and policies
• Submit reports of present financial situation and forecasting

Requirements

• Proven experience as treasurer or in a relevant financial role
• Thorough knowledge of financial legislation, regulation and practices
• Knowledge of monetary market, investment management and financing techniques
• Working knowledge of MS Office and financial management software (SAP, Oracle etc.)
• Good with numbers and figures
• Excellent communication and interpersonal skills
• Well-organized and reliable
• Excellent leadership and decision-making abilities
• BSc/MSc in finance, accounting or relevant field

How to Apply:

Qualified and Interested Candidate should forward their current CV/Resume to:

The HR on cv.africashconcept@outlook.com

Investment Analyst

Job brief

We are looking for an experienced Investment analyst to undertake financial research and report on prospective investment avenues. The successful candidate will study how an investment is likely to perform and how sustainable it is. You will participate in our sound portfolio-management strategy by providing the necessary data for our decision making process.

Responsibilities

• Examine and assess economic and market trends, earnings prospects, financial statements and various other indicators and factors to determine suitable investment strategies
• Look back at previous investment decisions and the thought process of making the investment decision
• Liaise with fund managers and network with industry professionals
• Monitor closely financial press and keep a track of market trends, opportunities, risks and new investment products
• Compile advisory reports and make informed recommendations on new investment opportunities and funds that could enhance or diversify portfolios
• Develop complex financial models and analyse legal documents

Requirements

• Proven working experience as an Investment analyst
• Solid understanding of financial set-up, procedures, statistics and economics
• Excellent investment analysis software user
• Strong numeric skills
• Excellent quantitative and qualitative analytical skills
• BS degree in Finance, Accounting or related field

How to Apply:

Qualified and Interested Candidate should forward their current CV/Resume to:

The HR on cv.africashconcept@outlook.com

Financial Analyst

Job brief

We are looking for a Financial Analyst to provide accurate and data based information on company’s profitability, solvency, stability and liquidity. You will research and analyze financial information to help company make well informed decisions, write reports and monitor financial movements.

Responsibilities

• Consolidate and analyze financial data (budgets, income statement forecasts etc) taking into account company’s goals and financial standing
• Provide creative alternatives and recommendations to reduce costs and improve financial performance
• Assemble and summarise data to structure sophisticated reports on financial status and risks
• Develop financial models, conduct benchmarking and process analysis
• Conduct business studies on past, future and comparative performance and develop forecast models
• Identify trends, advise company and recommend actions to a senior financial analyst based on sound analysis
• Track and determine financial status by analyzing actual results in comparison with forecasts
• Reconcile transactions by comparing and correcting data
• Gain and update job knowledge to remain informed about novelty in the field
• Consult with management to guide and influence long term and strategic decision making within the broadest scope
• Drive process improvement and policy development initiatives that impact the function

Requirements

• Proven working experience as a finance analyst
• Proficient in spreadsheets, databases, MS Office and financial software applications
• Hands on experience with statistical analysis and statistical packages
• Outstanding presentation, reporting and communication skills
• Proven knowledge of financial forecasting and diagnosis, corporate finance and information analysis
• Well informed in current financial subjects, accounting, tax laws, money market and business environments
• BS degree in Finance, Economics or related field

How to Apply:

Qualified and Interested Candidate should forward their current CV/Resume to:

The HR on cv.africashconcept@outlook.com

Financial Manager

Job brief

We are looking for a reliable Financial Manager that will analyze every day financial activities and subsequently provide advice and guidance to upper management on future financial plans.

The goal is to enable the company’s leaders to make sound business decisions and meet the company’s objectives.

Responsibilities

• Provide financial reports and interpret financial information to managerial staff while recommending further courses of action.
• Advise on investment activities and provide strategies that the company should take
• Maintain the financial health of the organisation.
• Analyse costs, pricing, variable contributions, sales results and the company’s actual performance compared to the business plans.
• Develop trends and projections for the firm’s finances.
• Conduct reviews and evaluations for cost-reduction opportunities.
• Oversee operations of the finance department, set goals and objectives, and design a framework for these to be met.
• Manage the preparation of the company’s budget.
• Liase with auditors to ensure appropriate monitoring of company finances is maintained.
• Correspond with various other departments, discussing company plans and agreeing on future paths to be taken.

Requirements

• Proven experience as a Financial Manager
• Experience in the financial sector with previous possible roles such as financial analyst
• Extensive understanding of financial trends both within the company and general market patterns
• Proficient user of finance software
• Strong interpersonal, communication and presentation skills
• Able to manage, guide and lead employees to ensure appropriate financial processes are being used
• A solid understanding of financial statistics and accounting principles
• Working knowledge of all statutory legislation and regulations
• BS/MA degree in Finance, Accounting or Economics
• Professional qualification such as CFA/CPA or similar will be considered a plus

How to Apply:

Qualified and Interested Candidate should forward their current CV/Resume to:

The HR on cv.africashconcept@outlook.com

Insurance Broker

Job brief

We are looking for a competitive Insurance Broker to partake in our business development activities. You will be responsible for finding new customers, promoting and selling our insurance plans.

The goal is to steadily forge long-term relationships to secure the company’s revenues and growth.

Responsibilities

• Invent effective marketing strategies to sell insurance plans to new clients or up-sell to current clients
• Use methods such as networking, cold calling etc to spot opportunities and cultivate trust with potential customers
• Gauge the condition of business or individual customers and discover plans according to their requirements
• Collaborate with clients to introduce them with befitting risk management strategies
• Submit regular reviews of progress to interested parties
• Retain and renew bookkeeping systems, database and records
• Oversee insurance claims to ensure fair dealing and satisfaction
• Accomplish predetermined development goals by obtaining new clients
• Follow the market trends and continuously refurbish knowledge on products and services
• Fulfill all policy requirements

Requirements

• Proven experience as an insurance broker
• Knowledgeable in all types of insurance plans (automobile, fire, life, property, medical etc)
• Basic understanding of computers and statistics
• Results-driven
• Demonstrated ability to present, persuade and eventually sell
• Experience in delivering client-focused solutions and in creating long-lasting relationships
• Valid licence to practice profession
• High school or BSc degree

How to Apply:

Qualified and Interested Candidate should forward their current CV/Resume to:

The HR on cv.africashconcept@outlook.com

Teacher

Job brief

We are looking for a committed Teacher to complement our qualified workforce of educators. You will be responsible for preparing and implementing a full educational teaching plan according to the school’s requirements. It will be fundamental to provide knowledge and instruction to students while also helping them develop their personalities and skills.

The ideal candidate will be passionate for the job with an ability to reach out to students and create a relationship of mutual trust. They will know how to organize a class and make learning an easy and meaningful process.

The goal is to help cultivate the students’ interest in education and be their dedicated ally in the entire process of learning and development.

Responsibilities

• Present lessons in a comprehensive manner and use visual/audio means to facilitate learning
• Provide individualized instruction to each student by promoting interactive learning
• Create and distribute educational content (notes, summaries, assignments etc.)
• Assess and record students’ progress and provide grades and feedback
• Maintain a tidy and orderly classroom
• Collaborate with other teachers, parents and stakeholders and participate in regular meetings
• Plan and execute educational in-class and outdoor activities and events
• Observe and understand students’ behavior and psyche and report suspicions of neglect, abuse etc.
• Develop and enrich professional skills and knowledge by attending seminars, conferences etc.

Requirements

• Proven experience as a teacher
• Thorough knowledge of teaching best practices and legal educational guidelines partnered with a willingness to follow the school’s policies and procedures
• Excellent communicability and interpersonal skills
• Well-organized and committed
• Creative and energetic
• Strong moral values and discipline
• Knowledge of CPR
• Degree in teaching or in a specialized subject with a certificate in education;

How to Apply:

Qualified and Interested Candidate should forward their current CV/Resume to:

The HR on cv.africashconcept@outlook.com

Preschool Teacher

Job brief

We are looking for a qualified Preschool Teacher to prepare small children for kindergarten by easing them into organized education. You will teach them important elements that they will encounter soon after they enter school life.

A preschool teacher must have a great love and patience for children. Qualifications needed to teach them effectively include knowledge of best practices and preschool educational methods as well as the ability to engage them and earn their trust and attention.

The goal is to contribute to the healthy mental and emotional development of the child so they can more easily acclimate in the next level of education.

Responsibilities

• Develop a careful and creative program suitable for preschool children
• Employ a variety of educational techniques (storytelling, educational play, media etc.) to teach children
• Observe each child to help them improve their social competencies and build self-esteem
• Encourage children to interact with each other and resolve occasional arguments
• Guide children to develop their artistic and practical capabilities through a carefully constructed curriculum (identify shapes, numbers or colors, do crafts etc.)
• Organize nap and snack hours and supervise children to ensure they are safe at all times
• Track children’s progress and report to parents
• Communicate with parents regularly to understand the children’s background and psyche
• Collaborate with other educators
• Maintain a clean and tidy classroom consistent with health and safety standards

Requirements

• Proven experience as a Preschool Teacher
• Excellent understanding of the principles of child development and preschool educational methods
• Familiarity with safety and sanitation guidelines for classrooms
• Excellent communication and instructional skills
• Ability to act as mediator between children
• Cool-tempered, friendly and reliable
• Balance between a creative mind and a practical acumen
• Certification in child CPR
• BSc/BA in education or relevant field

How to Apply:

Qualified and Interested Candidate should forward their current CV/Resume to:

The HR on cv.africashconcept@outlook.com

Guidance Counselor

Job brief

We are seeking a qualified Guidance Counselor to support and educate elementary, middle and/or high school students through a well-prepared counseling program. You will serve as the facilitator for the attaining of students’ academic or career goals, and assist them in developing their social and mental capacity. The goal is to enable the students to become mature and well-functioning adults.

Responsibilities

• Develop and implement an all-encompassing educational and counseling plan with modern methods of teaching and mentoring
• Foster equal opportunity practices and encourage students’ association
• Pay attention to cultural or societal differences in dealing with the students
• Conduct group or individual counseling sessions to assist students with problems or concerns
• Assess students’ attributes (KSAOs) and help them realise their strengths
• Evaluate the progress of students and reinforce the sense of accomplishment
• Identify behavioral problems or at-risk students and act appropriately
• Cooperate with parents and teachers as well as other interested parties
• Complete assessments and tests, analyse results and provide feedback
• Study and update student records
• Prepare and present reviews on progress

Requirements

• Proven experience as a guidance counselor or teacher;
• Integrity and professionalism
• Ability to operate within a wide range of student personalities and backgrounds
• Education in various models of teaching, best counseling practices and regulations
• Excellent communication skills and high emotional intelligence abilities
• Basic knowledge of computers
• MA degree in school or guidance counseling; guidance counseling credentials is an added advantage;

How to Apply:

Qualified and Interested Candidate should forward their current CV/Resume to:

The HR on cv.africashconcept@outlook.com

Project Coordinator

Job brief

We are looking for a responsible Project Coordinator who will run, administer and organise all project activities in cooperation with and under the direction of the Project Manager, aiming at the flawless execution of the project.

Responsibilities

• Coordinate activities, resources, equipment and information
• Liaise with clients to identify and define project requirements, scope and objectives
• Make certain that clients’ needs are met as the project evolves
• Help prepare project proposals, timeframes, schedule and budget
• Monitor and track project’s progress and handle any issues that arise
• Act as the point of contact and communicate project status adequately to all participants
• Use project management tools to monitor working hours, budget, plans and money spend
• Issue all appropriate legal paperwork
• Report and escalate to management as needed
• Create and maintain comprehensive project documentation, plans and reports

Requirements

• X+ years of experience in project management in a related field
• Previous experience in cooperating with Project Managers for the delivery of projects
• Excellent client-facing and internal communication skills
• Excellent written and verbal communication skills
• Solid organizational skills including attention to detail and multitasking skills
• Strong working knowledge of Microsoft Office and of project management tools
• BS/BA in a related field
• PMP / PRINCE II certification is a plus
•  
• How to Apply:
  Qualified and Interested Candidate should forward their current CV/Resume to:
  The HR on cv.africashconcept@outlook.com

Administration Manager

Job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.
A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.
The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes
• Recruit and train personnel and allocate responsibilities and office space
• Assess staff performance and provide coaching and guidance to ensure maximum efficiency
• Ensure the smooth and adequate flow of information within the company to facilitate other business operations
• Manage schedules and deadlines
• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints
• Monitor costs and expenses to assist in budget preparation
• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)
• Organize and supervise other office activities (recycling, renovations, event planning etc.)
• Ensure operations adhere to policies and regulations
• Keep abreast with all organizational changes and business developments

Requirements

• Proven experience as administration manager
• In-depth understanding of office management procedures and departmental and legal policies
• Familiarity with financial and facilities management principles
• Proficient in MS Office
• An analytical mind with problem-solving skills
• Excellent organizational and multitasking abilities
• A team player with leadership skills
• BSc/BA in business administration or relative field
•  
• How to Apply:
  Qualified and Interested Candidate should forward their current CV/Resume to:
  The HR on cv.africashconcept@outlook.com

Program Manager

Job brief

We are looking for an experienced Program Manager to organize and coordinate programs. You will provide strategic guidance to teams and project managers in ways that promote the company’s culture. You will also oversee the progress of operations.
The ideal candidate will be an excellent leader and will have experience in managing staff of different disciplines to produce results in a timely manner. They will also be able to develop efficient strategies and tactics.
The goal is to ensure that all programs deliver the desirable outcome to our organization.

Responsibilities

• Formulate, organize and monitor inter-connected projects
• Decide on suitable strategies and objectives
• Coordinate cross-project activities
• Lead and evaluate project managers and other staff
• Develop and control deadlines, budgets and activities
• Apply change, risk and resource management
• Assume responsibility for the program’s people and vendors
• Assess program performance and aim to maximize ROI
• Resolve projects’ higher scope issues
• Prepare reports for program directors

Requirements

• Proven experience as a Program Manager or other managerial position
• Thorough understanding of project/program management techniques and methods
• Excellent Knowledge of performance evaluation and change management principles
• Excellent knowledge of MS Office; working knowledge of program/project management software (Basecamp, MS Project etc.) is a strong advantage
• Outstanding leadership and organizational skills
• Excellent communication skills
• Excellent problem-solving ability
• BSc/BA diploma in management or a relevant field; MSc/MA is a plus
•  
• How to Apply:
  Qualified and Interested Candidate should forward their current CV/Resume to:
  The HR on cv.africashconcept@outlook.com